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Privacy Policy

At NEXWEAR, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.

1.Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting us through WhatsApp, social media, email, or our website
  • Technical information such as IP address, browser type, device information, and website activity

2.How We Use Your Information

We may use your information to:

  • Process and confirm your orders
  • Arrange shipping and delivery
  • Contact you regarding your order
  • Provide customer support
  • Process returns, exchanges, or refunds where applicable
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized transactions
  • Send promotional messages or offers where permitted and where you have chosen to receive them
  • Comply with applicable legal requirements

3.Payments

Payments may be processed through third-party payment service providers. Depending on the payment method you choose, your payment information may be collected and processed directly by those providers.

We do not intend to store complete credit or debit card details on our own systems when payments are handled by an external payment provider.

4.Sharing Your Information

We do not sell or rent your personal information.

We may share information where reasonably necessary with trusted third parties that help us operate our business, including:

  • Courier and delivery companies
  • Payment processors
  • Website and hosting providers
  • Analytics and technology providers
  • Customer support and communication services
  • Marketing service providers where applicable

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

5.Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, improve your shopping experience, and support advertising or analytics where applicable.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

6.Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7.Data Retention

We may retain your personal information for as long as reasonably necessary to process orders, provide customer service, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory obligations.

8.Your Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

You may also opt out of promotional communications by following the unsubscribe instructions provided or by contacting us.

Certain information may need to be retained for legal, accounting, fraud-prevention, or transaction-record purposes.

9.Children's Privacy

Our products may include clothing intended for children; however, our website and online purchasing services are intended to be used by parents, guardians, and other adults.

We do not knowingly seek to collect personal information directly from children through our online store.

10.Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party services you use.

11.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

12.Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

NEXWEAR
WhatsApp: 0335-0958958
Website: thenexwear.com
Address: Shop 21, 2nd Floor, RJ Mall, Main Rashid Minhas Road, Karachi, Pakistan

If there is anything, you can reach out to the owner of NEXWEAR, directly at 0345-9683818

Questions about this policy? Get in touch.